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Operator - Conventional Transit

Operator - Conventional Transit

Competition Number 
Community Services
Posting Category 
Transit Services
Job Type 
Number of Positions 
ATU Local 966
CA-ON-Thunder Bay
CAD $12.87/Hr.
CAD $26.82/Hr.
Pay Band 
Posted Date 
Post End Date 
Effective Date 
October 10, 2013
Supersedes Date 
January 1, 1994

More information about this job

General Information:


As an equal opportunity employer, the City of Thunder Bay encourages applications from Aboriginal peoples, persons with disabilities, members of visible minority groups and women.


Reasonable accommodations are available upon request for all parts of the recruitment process.


Application forms must reference the competition number and be submitted to Human Resources.


Job Description

POSITION SUMMARY:  Under the general supervision of the Supervisor, operates conventional Transit vehicles in a safe manner, transporting passengers on established routes and time schedules, and with a varying number of stops along the way.



  1. Transports passengers safely according to Transit Services routes, times/trip schedules, and procedures.
  2. Operates assigned Transit vehicles in a safe manner in high volume traffic and all weather conditions.
  3. Ensures proper fares are proffered by passengers.
  4. Issues properly validated transfers and checks the validity of all transfers and passes.
  5. Responds to customer inquiries concerning transit services; provides information and assists passengers in a courteous manner.
  6. Provides assistance to passengers with accessibility needs and language barriers, and deals with other passenger issues as per Transit policies and procedures.
  7. Checks and reports on condition of buses before leaving depot and at such other times as may be designated or required.
  8. Enters information as to time, mileage, defects, and other pertinent information on Daily Bus Report.
  9. Surrenders vehicle to relieving operator, or drives to depot at the end of run.
  10. Completes accident or incident reports, passenger counts, or other reports as required.
  11. Receives, reports, and forwards "lost and found" articles to depot.
  12. Performs such other related duties as may be assigned.




  • Grade 12 education
  • Experience in customer service, where dealing with the public (face to face/over the phone) was a major part of the job responsibilities
  • Familiarity with city streets and area would be an asset


  • Ability to interact with the public in a courteous and tactful manner
  • Personal neatness is essential
  • Ability to communicate effectively, including the ability to issue and accurately comprehend written/oral information and instructions
  • Must be reliable and have the ability to work with minimum supervision
  • Must be competent within the meaning of the Occupational Health and Safety Act


  • Must possess a valid Ontario Class G driver's licence and, after training, obtain and maintain an Ontario "C" class licence with a ‘Z’ enforcement
  • Must undergo a successful police records check, Type 1
  • Must be able to perform duties under challenges such as varying weather and traffic conditions, dealing with difficult passengers and following a set work schedule
  • Must be available to work flexible hours and shifts, seven days a week, including weekends and statutory holidays
  • Must be physically able to perform the essential duties of the position