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Student - Travel Counsellor

Student - Travel Counsellor

Competition Number 
City Manager's Office
Posting Category 
Corporate Strategic Services
Job Type 
Number of Positions 
CA-ON-Thunder Bay
Pay Band 
Posted Date 
Post End Date 
Effective Date 
Supersedes Date 

More information about this job

As an equal opportunity employer, the City of Thunder Bay encourages applications from Aboriginal peoples, persons with disabilities, members of visible minority groups and women.


Reasonable accommodations are available upon request for all parts of the recruitment process.


Application forms must reference the competition number and be submitted to Human Resources.


If you are offered a position as a summer student, you will be required to show proof of completing a full-time academic year (September to April) in 2017/2018 at a school, college, university or other educational institution. You may also be required to show proof of validity of your driver’s licence, professional licences, and/or education when such certification constitutes a job requirement or corporate program requirement.






Job Description

Position Summary:

Under the general supervision of the Coordinator – Conventions & Visitor Services, and the technical direction of the Senior Travel Counsellor, provides information on the City to visitors in a tactful and courteous manner.


Major Responsibilities:

  1. Provides information relating to the city.
  2. Processes the tourist mail.
  3. Prepares bulk information kits and individual VIP kits as required.
  4. Records bulk literature upon arrival and advises supervisor of same.
  5. Records and registers visitors on a daily and monthly registration form.
  6. Performs good housekeeping practices in Centre and storage areas.
  7. Maintains daily inventory of brochures pertaining to Thunder Bay.
  8. Performs such other related duties as may be assigned

Minimum Qualifications:





Must be a student registered with a college or university and must be returning to school in the fall


Skills & Abilities:

Must be able to work with minimal supervision

Must be highly motivated and be able to work well in a team environment

Ability to communicate effectively and concisely, both orally and in writing

Superior customer service skills and ability to deal with the public and staff in a courteous and tactful manner

Proficient in the use of computers and current related software (Word, Excel)