City of Thunder Bay

  • Manager Corporate Information Technology

    Job Post Information* : Posted Date 1 week ago(1 week ago)
    Competition Number
    Corporate Services & Long Term Care
    Posting Category
    Corporate Information Technology
    Job Type
    Number of Positions
    CA-ON-Thunder Bay
    CAD $104,114.79/Yr.
    CAD $122,488.00/Yr.
    Pay Band
    Post End Date
    Effective Date
    Supersedes Date
  • General Information:


    As an equal opportunity employer, the City of Thunder Bay encourages applications from Aboriginal peoples, persons with disabilities, members of visible minority groups and women.


    ONTARIO HUMAN RIGHTS CODE:  It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression.  Therefore, a resume submitted to the City must not include references to any of the above characteristics.  Do not include: 

    • Photos
    • Any certificates that have photo identification
    • Driver’s licences
    • Police records checks

    Note: The above documentation will be requested by the Human Resources & Division should you be the successful applicant.  If a Criminal Record Check is required it will be requested by Human Resources should you be the successful applicant.  Please do not submit your Criminal Record Check with your application.


    ACCOMMODATION:  Reasonable accommodations are available upon request for all parts of the recruitment process.


    Application forms must reference the competition number and be submitted to Human Resources.


    Job Description

    POSITION SUMMARY:  Under the direction of the General Manager, is responsible as a member of the Corporate Services & Long Term Care Management Team for the effective and efficient management of the Corporate Information Technology Division; and for providing vision and leadership in the development and implementation of the corporate-wide information technology (IT) program to strategically and tactical align IT solutions with Corporate objectives.



    1. As Chief Information Technology Officer, provides vision and leadership to strategically and tactically align IT solutions with Corporate goals and objectives through the establishment of controlled, prioritized, Corporate hardware/software programs while leveraging technologies to maximize investment returns.
    2. Leads, coordinates, and makes recommendations on all projects related to selection, acquisition, development, and installation of major information systems for the Corporation.
    3. Develops and oversees the linkage between external technology systems (e.g., external boards and agencies, government, vendors) and the Corporation’s IT resources.
    4. Maintains thorough knowledge of relevant legislation and regulations governing municipal operations as it relates to IT.
    5. Participates as a member of the Corporate Services & Long Term Care Management Team in the development of strategic initiatives for the Department consistent with the overall strategic direction of the Corporation.
    6. Develops, recommends, and monitors Divisional goals and objectives, work plans and schedules, and ensures quality service.
    7. Monitors technological and industry trends to identify new business opportunities or methods and co-ordinates the deployment of information systems services to users utilizing the latest technology.
    8. Liaises with City departments, equipment/software suppliers, and other municipalities and agencies on issues related to the planning of information systems technology.
    9. Leads design of best-practice, performance-based, client-centered service delivery models to enhance and improve services on a continuous basis.
    10. Develops and maintains Corporate policies and standards aimed at maximizing effectiveness and minimizing total costs related to the acquisition, implementation, and operation of IT systems.
    11. Manages and .plans for short- and long-term staffing and organizational requirements, making recommendations to ensure the continued efficiency and effectiveness of the Division.
    12. Responsible for the development, implementation, and maintenance of a strategic business continuance plan, and network security.
    13. Directs the preparation and administration of the annual capital and operating budgets for the Division to achieve operating objectives and optimum cost-benefit relationships.
    14. Reviews, approves and tracks all major hardware and software acquisition and maintenance contracts.
    15. Develops and maintains standard practices and instructions covering systems and procedures within the Division.
    16. Assesses Division staffing needs, makes recommendations on complement amendments and organizational structure, participates in recruitment processes, and makes effective hiring decisions.
    17. Manages Division staff including staff development, performance management/review, coaching/mentoring, health and safety, collective agreement administration, and discipline and termination decisions.
    18. Performs such other related duties as may be required.




    • Degree in business or computer sciences together with a Minimum seven years’ progressively responsible management experience in the areas of information management, information technology strategic planning, preferably in a municipality in the area of IT; or
    • Diploma in IT or related discipline together with a minimum of 10 years’ progressively responsible management experience in the areas of information management, information technology strategic planning, preferably in a municipality in the area of IT
    • Demonstrated financial and accounting acumen.


    • Proven skills in:
      • negotiating with vendors, contractors, and others;
      • budget preparation and monitoring;
      • planning and organizing;
      • management and leadership; and
      • establishing and maintaining effective working relationships.
    • Superior ability to communicate effectively and concisely, both orally and in writing
    • Demonstrated ability to:
      • negotiate and defuse conflict;
      • analyze and resolve complex issues, both logical and interpersonal;
      • think and plan strategically;
      • act decisively to translate organizational and departmental strategies into concrete action plans;
      • apply principles of change management to assist staff in dealing with change and transition;
      • shift priorities and adapt to changes to meet organizational and program requirements;
      • seek and build internal/external relationships, collaborations and services with or for clients to advance business relationships as well as knowledge, innovation and continuous improvement; and to bring excellence to internal or external clients by focusing efforts on discovering and meeting their needs;
      • lead by example, demonstrating integrity, creativity and enthusiasm in achieving results directly and through staff work teams;
      • recruit, develop and motivate top-caliber employees, delegate responsibility effectively and evaluate performance; and
      • link and apply complex technologies to business strategies.
    • Competent within the meaning of the Occupational Health & Safety Act.
    • Must be at an intermediate skill level in word processing and spreadsheet software.


    • Experience with SAP software;
    • Knowledge of the functions of City departments, outside boards and local community groups.


    • Must undergo a successful Police Information Check (PIC)
    • Must work and attend meetings outside regular working hours
    • The use of a vehicle may be required


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed