City of Thunder Bay

  • Student - Travel Counsellor

    Job Post Information* : Posted Date 1 month ago(12/14/2018 12:01 AM)
    Competition Number
    Boards & Commissions
    Posting Category
    Community Economic Development Corporation
    Job Type
    Number of Positions
    CA-ON-Thunder Bay
    CAD $0.00/Hr.
    CAD $0.00/Hr.
    Pay Band
    Post End Date
    Effective Date
    Supersedes Date
  • General Information:


    As an equal opportunity employer, the City of Thunder Bay encourages applications from Aboriginal peoples, persons with disabilities, members of visible minority groups and women.


    ONTARIO HUMAN RIGHTS CODE:  It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression.  Therefore, a resume submitted to the City must not include references to any of the above characteristics.  Do not include: 

    • Photos
    • Any certificates that have photo identification
    • Driver’s licences
    • Police records checks

    Note: The above documentation will be requested by the Human Resources & Corporate Safety Division should you be the successful applicant.  If a Criminal Record Check is required it will be requested by Human Resources should you be the successful applicant.  Please do not submit your Criminal Record Check with your application.


    ACCOMMODATION:  Reasonable accommodations are available upon request for all parts of the recruitment process.


    Application forms must reference the competition number and be submitted to Human Resources.


    If you are offered a position as a summer student, you will be required to show proof of completing a full-time academic year (September to April) in 2018/2019 at a school, college, university or other educational institution. You may also be required to show proof of validity of my driver’s licence, professional licences, and/or education when such certification constitutes a job requirement or corporate program requirement.






    Job Description

    Position Summary:


    Under the general supervision of the Coordinator – Conventions & Visitor Services, and the technical direction of the Senior Travel Counsellor, provides information on the City to visitors in a tactful and courteous manner.


    Major Responsibilities:

    1. Provides information relating to the city
    2. Processes the tourist mail
    3. Prepares bulk information kits and individual VIP kits as required
    4. Records bulk literature upon arrival and advises supervisor of same
    5. Records and registers visitors on a daily and monthly registration form
    6. Performs good housekeeping practices in Centre and storage areas
    7. Maintains daily inventory of brochures pertaining to Thunder Bay
    8. Performs such other related duties as may be assigned





    • Must be a student registered with a college or university and must be returning to school in the fall


    Skills & Abilities:

    • Must be able to work with minimal supervision
    • Must be highly motivated and be able to work well in a team environment
    • Ability to communicate effectively and concisely, both orally and in writing
    • Superior customer service skills and ability to deal with the public and staff in a courteous and tactful manner
    • Proficient in the use of computers and current related software (Word, Excel)


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