City of Thunder Bay

Pioneer Ridge Pandemic Support Worker

Job Post Information* : Posted Date 2 months ago(9/4/2020 12:01 AM)
Competition Number
Corporate Services & Long Term Care
Posting Category
Pioneer Ridge
Job Type
Temporary Casual
Number of Positions
CA-ON-Thunder Bay
CAD $17.77/Hr.
CAD $17.77/Hr.
Pay Band
Effective Date
June 8, 2020
Supersedes Date
Closing Date
December 31, 2020

General Information:


As an equal opportunity employer, the City of Thunder Bay encourages applications from Indigenous peoples, persons with disabilities, members of visible minority groups and women.


ONTARIO HUMAN RIGHTS CODE:  It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression.  Therefore, a resume submitted to the City must not include references to any of the above characteristics.  Do not include: 

  • Photos
  • Any certificates that have photo identification
  • Driver’s licences
  • Police records checks

Note: The above documentation will be requested by the Human Resources & Division should you be the successful applicant.  If a Criminal Record Check is required it will be requested by Human Resources should you be the successful applicant.  Please do not submit your Criminal Record Check with your application.


ACCOMMODATION:  Reasonable accommodations are available upon request for all parts of the recruitment process.


Application forms must reference the competition number and be submitted to Human Resources by 11:59 p.m. on the closing date. 


Job Description


Under the direction of the Administrator – Pioneer Ridge, is responsible for assisting the staff in tasks that require no hands on care of the resident.  No hands on care and no assistance with positioning and transferring is permitted.




  1. Screens staff to ensure no signs of illness.
  2. Conducts mask fit testing for staff.
  3. Provides friendly visiting to residents/tenants.
  4. Participates in small group resident activities and programs.
  5. Porters residents to and from required areas.
  6. Takes residents for walks.
  7. Assists administration with resident call bells, answering phone calls, and directs messages to the appropriate person.
  8. Assists residents with various technologies in order to keep in contact with family.
  9. Imports and exports deliveries to and from the building.
  10. Feeds low-risk residents, as required.
  11. Participates in maintaining a safe environment for residents and staff by cleaning high touch surfaces, housekeeping duties, and assisting with laundry services, demonstrating an appropriate response to emergencies and safety procedures.
  12. Performs such other related duties as may be assigned.





  • Secondary school graduation
  • Demonstrated experience and interest in working with seniors 


  • A genuine interest and understanding of the needs of the elderly is necessary
  • Ability to communicate effectively and concisely, both orally and in writing
  • Must be self-directed and sensitive to the needs of the elderly
  • Competent within the meaning of the Occupational Health & Safety Act


  • Experience in caring for the elderly
  • Certification in Standard First Aid and CPR



  • Must be willing to work shifts, including holidays and weekends
  • Must successfully undergo a Police Vulnerable Sector Check (PVSC)
  • Must have successfully undergone a "two step" tuberculosis skin test within the 12 months prior to employment.


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