The City of Thunder Bay provides exceptional quality of life to those who live, work, and play in Thunder Bay – a culturally vibrant, economically diverse community with a metro population of over 120,000. Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources, and connects Northwestern Ontario to the world. We value our high quality of life and promote a clean, green, beautiful, and healthy community that provides economic opportunity, respects diversity, and provides affordable and safe neighbourhoods that are accessible to all.

The City of Thunder Bay is a place where art, culture and nature come together!

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POSITION SUMMARY:  Under the supervision of the Supervisor – Golf Services, marshals the golf course according to established golf course policies, rules and procedures.

MAJOR RESPONSIBILITIES:

1. Enforces golf course policies, procedures, rules and golf etiquette.
2. Liaises/communicates with the Clerk, Starter and grounds crew to know the status of the golf course with respect to traffic flow, grounds conditions and special situations.
3. Patrols the golf course and ensures that play is moving at a pace in accordance with established golf course standards.
4. Conducts periodic checks to ensure golfers on the course have paid for their round.
5. Communicates with golfers in a friendly, courteous and tactful manner.  Receives and responds to customer inquiries, comments and suggestions.
6. Sets out and picks up flags and tee markers as required.
7. Fixes ball marks on greens, undertakes minor divot repair, checks ball/fills ball washers, moves tee markers as required.
8. Checks and replenishes water containers.  Checks restrooms for cleanliness and supplies.
9. Keeps the golf course clubhouse and parking lot areas clean.
10. Assists with golf power carts as required.
11. Prepares reports as required.
12. Provides back-up relief and support to Golf staff, including but not limited to, collecting and securing revenues from the sale of green fees, season passes, merchandise sales (i.e. alcoholic beverages), rentals and the provision of other services, as required.
13. Performs other duties as may be assigned.

QUALIFICATIONS:

• Minimum age of 18
• Current certifications: Ontario Smart Serve
• Must possess and maintain a valid Class “G” Ontario Driver’s Licence, or equivalent
• Must meet the definition of a competent driver as defined by the Corporation
• Must be experienced in the game of golf and be knowledgeable of all aspects of the game
• Ability to deal effectively with public and staff in a friendly, courteous manner is essential.

TERMS OF EMPLOYMENT:

• Must remain a competent driver as defined by the Corporation
• May be required to provide a successful driver’s record (uncertified)
• Seasonal employment
• Position involves shift and weekend work
• Hours of work will vary

General Information:

As an equal opportunity employer, the City of Thunder Bay encourages applications from Indigenous peoples, persons with disabilities, members of visible minority groups, women and members of the 2SLGBTQ+ community.

ONTARIO HUMAN RIGHTS CODE:  It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression.  Therefore, a resume submitted to the City must not include references to any of the above characteristics.  Do not include: 

• Photos
• Any certificates that have photo identification
• Driver’s licences
• Police records checks

Note: The above documentation will be requested by the Human Resources & Division should you be the successful applicant.  If a Criminal Record Check is required, it will be requested by Human Resources should you be the successful applicant.  Please do not submit your Criminal Record Check with your application.

ACCOMMODATION:  Reasonable accommodations are available upon request for all parts of the recruitment process.

PRIVACY: Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources & Corporate Safety Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone: 625-3866