The City of Thunder Bay provides exceptional quality of life to those who live, work, and play in Thunder Bay – a culturally vibrant, economically diverse community with a metro population of over 120,000. Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources, and connects Northwestern Ontario to the world. We value our high quality of life and promote a clean, green, beautiful, and healthy community that provides economic opportunity, respects diversity, and provides affordable and safe neighbourhoods that are accessible to all.

The City of Thunder Bay is a place where art, culture and nature come together!

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POSITION SUMMARY:  Under the supervision of the Supervisor – Golf Services, performs cash handling duties related to the sale of green fees, season passes and to the provision of other services.  Facilitates the operation of the golf course tee off reservation system.

MAJOR RESPONSIBILITIES:

1. Collects and secures revenues from the sale of green fees, season passes, merchandise sales (i.e. alcoholic beverages), rentals and the provision of other services.
2. Reconciles daily revenues and completes appropriate forms according to cash handling policies.
3. Implements the Tee Off Reservation System in accordance with established policies and procedures.
4. Communicates and enforces golf course policies, rules and procedures.
5. Receives and responds to customer inquiries, comments and suggestions.
6. Monitors merchandise inventory and rental equipment.  Checks condition of rental equipment on issue and return.
7. Performs light house keeping duties as necessary to maintain cleanliness of clubhouse.
8. Prepares records and reports as required.
9. Liaises with grounds crew on a regular basis.
10. Opens and closes the clubhouse building and compounds as directed.
11. Performs Starter duties as required.
12. Performs such other duties as may be assigned.

QUALIFICATIONS:

Education/Experience:

• Minimum age of 18
• Current certifications: Ontario Smart Serve
• Must be knowledgeable/experienced in the game of golf
• Related cash handling experience an asset

Skills/Abilities:

• Ability to deal effectively with public and staff in a friendly, courteous manner is essential
• Must be eligible for bonding

CONDITIONS OF EMPLOYMENT:

• Must undergo a successful Criminal Record and Judicial Matters Check (CRJMC)

TERMS OF EMPLOYMENT:

• Seasonal employment
• Position involves shift and weekend work
• Hours of work will vary

General Information:

As an equal opportunity employer, the City of Thunder Bay encourages applications from Indigenous peoples, persons with disabilities, members of visible minority groups, women and members of the 2SLGBTQ+ community.

ONTARIO HUMAN RIGHTS CODE:  It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression.  Therefore, a resume submitted to the City must not include references to any of the above characteristics.  Do not include: 

• Photos
• Any certificates that have photo identification
• Driver’s licences
• Police records checks

Note: The above documentation will be requested by the Human Resources & Division should you be the successful applicant.  If a Criminal Record Check is required, it will be requested by Human Resources should you be the successful applicant.  Please do not submit your Criminal Record Check with your application.

ACCOMMODATION:  Reasonable accommodations are available upon request for all parts of the recruitment process.

PRIVACY: Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources & Corporate Safety Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone: 625-3866